Does Toucan produce embroidered garments or caps?
As the name implies we only do digitizing. We prefer to give our customer designs 100% of our time and effort.
What information is needed to create a design?
The more information we have the better the end result will be. We need to know:
- The finished size in cm/in
- The fabric it will be sewn on
- The type of thread to be used
- Customer preferences
- Type of machine
What do we call a Quality design?
It is all in the little things. Some can't be easily seen by the naked eye. We strive to produce designs that run well with the fewest jumps, color changes and machine trims possible. We digitize in accordance with each individual customers' needs and standards.
Does a design work on all fabrics/backings?
The type of fabric/backing dictates the type of underlay, push and pull effects, and stitch density. Not all fabrics/backings require a design edit but there is no guarantee a design will work on all types.
How should I send my artwork?
We can accept artwork via email, postal service, or delivery service. We do not recommend fax artwork as it distorts in the process, therefore scanned images are better. The clearer the artwork ... the better the results. When sending via email we prefer art formats such as .eps, .cdr or .ai. We also accept .jpg, .bmp, .tif, .gif image files. With any file you must indicate the finished size you desire.
